What Kalima does
Sales
Kalima handles quoting, order entry, call capture, and customer prospecting so your sales team can focus on selling instead of data entry. Respond faster, reduce errors, and handle more volume without additional headcount.
Procurement
Kalima monitors your inventory and supplier performance in real time. Material shortages are flagged before they become problems, and vendor SLA breaches are caught and turned into credit claims automatically.
Finance
Invoices matched to POs and receipts line by line. Aging tracked. Collections followed up automatically. Your finance team steps in only when it matters.
Customer
Kalima handles routine customer inquiries and keeps a complete profile of every account, all from live ERP data. Your team only steps in when a human touch is needed.
Who Kalima is for
Kalima is built for industrial distributors — PVF, bearings, fasteners, electrical, food service equipment, and industrial supply — and for manufacturers selling standard high-volume products.
Who Kalima is not for
Kalima is less suited to custom and engineer-to-order manufacturing, where every product is bespoke and there is no standard catalog to match against. Our agents are built around high-volume, repeatable workflows for standard products — distributors and manufacturers whose orders, quotes, and invoices follow consistent patterns.
How Kalima works
Kalima deploys AI agents that read the documents and messages your team works from — emails, PDFs, spreadsheets, and purchase orders — and act on them inside your existing systems.
An integration layer connects those agents to your ERP, email, and files, so work flows in and out of the tools you already run, with no migration.
Human approval loops keep your team in control: agents prepare and recommend, and your people approve exceptions and the decisions that matter.
Implementation is done with your team. Workflows are mapped, connected, and tuned to the systems you already run.
Integrations
- SAP
- Oracle NetSuite
- Microsoft Dynamics
- Epicor
- Salesforce
- HubSpot
- Zoho
- Pipedrive
Frequently asked questions
Who is Kalima built for?
Kalima is built for mid-market industrial distributors — including PVF, bearings, fasteners, electrical, food service equipment, and industrial supply — and manufacturers selling standard, high-volume products. Best-fit companies handle high RFQ and PO volume with repetitive workflows and data spread across ERP, email, PDFs, and spreadsheets.
How long does implementation take?
Implementation typically takes 2-6 weeks depending on your company's size and workflow complexity. The work is mapped and built with your team. Accuracy keeps improving as the workflows are corrected over time.
When does a customer query get escalated to a human?
Kalima answers routine customer queries — order status, delivery updates, spec questions, and returns — automatically using live ERP data. It escalates to a human when a request needs judgment, falls outside its confidence threshold, involves a complaint or exception, or requires data it can't verify. Your team only sees what genuinely needs them.
Which ERPs does Kalima integrate with?
Kalima integrates with major ERP and CRM platforms, including SAP, Oracle NetSuite, Microsoft Dynamics, and Epicor, Prophet 21, Quickbooks (ERP), and Salesforce, HubSpot, Zoho, and Pipedrive (CRM), with bidirectional sync. Kalima also connects to email, spreadsheets, and databases, and can integrate with custom platforms.
How does Kalima decide when and what to reorder?
Kalima continuously tracks inventory across your ERP — stock levels, open orders, supplier lead times, and historical demand — reconciling it even when the data is scattered across systems, spreadsheets, and PDFs. It weighs each item against your reorder logic to catch shortages early, then compares qualified suppliers on price, lead time, and availability to recommend the right purchase for your approval.
How much does Kalima cost?
Pricing depends on your company's size, the number of modules you use (sales, procurement, finance, customer), and the scope of workflows automated. Because Kalima works as an operations partner, pricing is scoped to each company. Book a demo for a precise quote.
Does Kalima replace employees?
No. Kalima handles the repetitive, high-volume work (processing RFQs, entering orders, matching invoices, chasing payments), so your existing team can take on more without growing headcount. Staff shift from manual data entry to exceptions, customer relationships, and higher-value decisions. Kalima absorbs the volume; your people handle the judgment.
Last updated: 2026